{"id":2852,"date":"2011-05-26T20:16:37","date_gmt":"2011-05-26T19:16:37","guid":{"rendered":"http:\/\/www.toomik.net\/helen\/blog\/?p=2852"},"modified":"2011-05-26T20:16:37","modified_gmt":"2011-05-26T19:16:37","slug":"today_looking_for_helpdesk_software","status":"publish","type":"post","link":"https:\/\/www.toomik.net\/helen\/blog\/2011\/05\/26\/today_looking_for_helpdesk_software\/","title":{"rendered":"Today: looking for helpdesk software"},"content":{"rendered":"<p>\nAt work today I got started with handing over the responsibility for customer support to our new employee. This included some admin work around e-mail inboxes, aliases, logins, access rights etc., and looking for helpdesk software. JIRA, Zendesk, HelpSpot, Tender&#8230; too many options!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At work today I got started with handing over the responsibility for customer support to our new employee. This included some admin work around e-mail inboxes, aliases, logins, access rights etc., and looking for helpdesk software. JIRA, Zendesk, HelpSpot, Tender&#8230; too many options!<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,13],"tags":[],"class_list":["post-2852","post","type-post","status-publish","format-standard","hentry","category-dailies","category-career"],"_links":{"self":[{"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/posts\/2852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/comments?post=2852"}],"version-history":[{"count":2,"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/posts\/2852\/revisions"}],"predecessor-version":[{"id":2854,"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/posts\/2852\/revisions\/2854"}],"wp:attachment":[{"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/media?parent=2852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/categories?post=2852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.toomik.net\/helen\/blog\/wp-json\/wp\/v2\/tags?post=2852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}